Staffing across BPA Calls
Eight synthetic BPA Calls at PBS locations in different regions. One central HSG team places and tracks every position from order to start date.
Calls by location
SyntheticOpen vacancies
SyntheticOnboarding clock
Each new hire moves through the credentialing steps in the draft SOW. The clock counts days in each step. A step that runs past its target is flagged so the central team can follow up with the Call COR the same day.
New hires in onboarding
Locality pricing check
Before a quote goes out on a Call, the team checks the county wage determination for the labor title and confirms the burdened rate stays under the ceiling.
Every number on this tab is illustrative and synthetic. These are not HSG's GSA MAS rates and not real Service Contract wage determinations.
Inputs
Result
Illustrative, syntheticThis title at every location
Illustrative, syntheticPerformance against the QASP
We score each Call against an Acceptable Quality Level (AQL) for four standards. A result below the AQL is flagged and gets a corrective action note in the next monthly status report.